Privacy policy.

Moment Tea Pty Ltd (“Moment Tea”) understands the importance of how information regarding you is used and shared, so we are committed to ensuring that your privacy is protected. This Privacy Policy sets out how Moment Tea uses and protects any information you give us when you use this website. By visiting Moment Tea you are accepting the practices described in this Privacy Policy. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We collect

When you use the Website, we will collect certain Information from you. “Information” means personal data that can be used to distinguish or trace your identity, either alone or when combined with other information that is linked or linkable to you.

You are not required to provide information about yourself in order to visit the Website. However, if you register for an account or purchase an item through the Website, you will need to provide personal information, which may include but is not limited to:

  • your name 

  • contact details including email address, home address and billing address

  • other personal information we collect in the course of a transaction or that you provide to us when you contact us 

As you use the Website, we may also collect or obtain certain Information automatically, which may include:

  • the date and time of your visits;

  • the information requested during your visit;

  • your browser type and operating system;

  • web pages and advertisements you viewed or clicked on within the Website;

  • sites visited before or after visiting the Website

What We Do With The Information We Collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the Information to maintain and improve our products and services;

  • We may use the Information to add to our knowledge base about our customers in order to develop new products;

  • When you register for an account or purchase an item from the Website, you have the ability to consent to receiving promotional emails. With your consent, we periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you provided. You can opt out of these emails by clicking “unsubscribe” at the bottom of each email, or by notifying us of your desire by emailing us at the email address below;

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the Website according to your interests

Security

We are committed to ensuring that your information is secure. We will collect, store and process your Information only as necessary to provide the products and services requested.

How We Use Cookies

A cookie is a small text file placed on your computer that identifies your computer to whomever placed the cookie. Once you agree, the file is added and the cookie helps analyze web traffic or lets us know when the user visits a particular site. Cookies allow web applications to respond to the user as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve the Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages and/or products you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We do not use tracking cookies. You can choose to modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Questions & Feedback

If you have enquiries or wish to provide feedback about this policy, please mail to info@moment-tea.com